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WE ARE OPEN TO THE PUBLIC WITH IN STORE CAPACITY LIMITS IN ACCORDANCE WITH PUBLIC HEALTH MEASURES Contact Us

Last Updated April 7, 2021

Thank you for your purchase and we hope that you are happy with your merchandise and your overall experience using our online store. If for any reason you are not completely satisfied with your purchase, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Returns

All returns must be postmarked within thirty 10 days of the purchase date. All returned items must be in new and unused condition with all original tags and labels.

Return Process

To return an item, please email customer service at sales@tdmotorsports.ca outlining the reason for your return to obtain a Return Merchandise Authorization (RMA) Number. After receiving your RMA number, place the item securely in its original packaging, include your proof of purchase, and mail your return to the following address:

Total Dirt Motorsports
Attention: Returns
RMA#
1874 Highway 20 East, Unit 8A
Fonthill, Ontario L0S 1E6
Canada

Please note that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail in your return for your own protection.

Refunds/Exchanges

After receiving your return and inspection of your item, we will process your return or exchange. Please allow at least 3 working days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact customer service at the number or email address listed below to arrange a refund or exchange.

Please note

A 10% restocking fee will be charged on all non-defective returns

Product must be returned with original packaging

Product must be in new / never used condition (other than in cases of Product Defects / Warranty Claims)

Questions

If you any questions concerning our return policy, please contact us at:

905-892-0633 ext 2 or by email at sales@tdmotorsports.ca